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Tuesday, August 30, 2005
2:42 PM - sorry for the delay of new posts, I'll try to explain
DEAR EZIO BLASETTI,
MODEL# VGNA250
SERIAL# 3301885
WORK ORDER# W522HL74
THIS MESSAGE IS TO NOTIFY YOU OUR SONY CUSTOMER
SATISFACTION CENTER IN SAN DIEGO, CA HAS
RECEIVED YOUR PRODUCT. WE ARE SORRY TO HEAR YOU
ARE HAVING PROBLEMS WITH YOUR SONY PRODUCT SO WE
WILL DO EVERYTHING IN OUR POWER TO MAKE YOUR
SERVICE EXPERIENCE A POSITIVE ONE. YOUR WORKORDER
NUMBER IS W522HL74. USE THIS NUMBER AS A REFERENCE
NUMBER IF YOU NEED TO CONTACT US. THIS NUMBER CAN
ALSO BE USED ON OUR SERVICE WEBSITE WWW.SONY.COM/REPAIR
TO CHECK FOR STATUS UPDATES. WE WILL ALSO BE
SENDING YOU PERIODIC EMAIL UPDATES AS YOUR STATUS
CHANGES. THANK YOU FOR CHOOSING SONY AND FEEL FREE
TO CONTACT US IF YOU NEED ANY ADDITIONAL
ASSISTANCE WITH YOUR SERVICE REQUEST.
EMAIL: MAILTO:ITDSERVICECTR@AM.SONY.COM
PHONE: (866) 942-9667
HOURS: 9:00AM - 4:00PM PST
SINCERELY,
SONY SERVICE
PLEASE DO NOT RESPOND DIRECTLY TO THIS E-MAIL.
OUR CONTACT INFORMATION IS LISTED ABOVE.
MAIL SENT TO THIS ADDRESS WILL NOT BE ANSWERED.
